Jump to Latest Follow 1 - 11 of 11 Posts. If you haven’t received a refund yet, first check with your bank account or credit card provider. We have a 2015 SRX with the CUE Navigation and Infotainment System. Mine went dark yesterday. Factory Radio Complete Touchscreen Assemblies, Chevrolet GMC Mylink 8 inch Resistive Replacement Touchscreen, 2015-2018 Chevrolet GMC Mylink 8 inch Resistive Replacement Touch Screen, Monday-Friday: 7am-5pm EST - Email and Live Chat, Compatible with Mylink Intellilink Navigation Radios with 8" touchscreen found in Chevrolet Silverado, Tahoe, GMC Yukon, Sierra and more, Compatible with LCD Part # DJ080PA-01A or similar, Faded finish or finger marks in touchscreen, No touch response when tapping or touching touchscreen with finger. 2015 Chevy Silverado 2500 HD … Came out with a cart full of groceries and it wouldn't start. Many aftermarket systems often create more headaches than solutions. 10/15/14 Lol what a joke this is, should be titled how to watch someone do nothing but take off some screws....lol WTF. One NHTSAreviewer writes about this nuisance by saying, “On trucks equipped with the cheaper low trim backup cameras, anytime I touch the brakes while backing up, the camera cuts out. Every blue moon the screens would just randomly change display to info, song or ... SilveradoSierra.com - Chevy Truck Forum | Silverado Sierra GMC Truck Forums The only site focused on Silverado/Sierra trucks exclusively. Helpful Leave your answer . All "new parts" orders are subject to a strict 14 day return for refund policy. Share it with your friends so they can enjoy it too! I called customer care and we troubleshot with no luck. All new parts orders are subject to a strict 14 day return for refund policy. Get back on the road. Customers assume all costs and risk associated with any installations services not done by FRP. Wait for the prompt and the beep and say, “Wi-Fi settings.” The screen will display the name and password for your Wi-Fi hotspot. Average failure mileage is 43,500 miles. Only regular priced items may be refunded. Our list of 7 known complaints reported by owners can help you fix your 2015 Chevrolet Silverado 1500. Designed for use with the GM 8" Mylink Radio System Screen Assembly (2015-2019) Chevrolet Silverado (2015-2019) Chevrolet Tahoe (2015-2019) Chevrolet Suburban (2015-2019) GMC Yukon Denali XL ... No dealer programming required when replacing a touch screen. Every blue moon the screens would just randomly change display to info, song or something it was not on them lock and not have a touch function anymore. It’s not likely that you’ll run into any issues along the way, ... Press the phone button on the Chevrolet MyLink screen. If the 14 days have gone by since receipt of your purchase, unfortunately we can’t offer you a refund but an exchange option is available if applicable. 2015 Chevrolet Silverado 1500 LTZ 2015 Chevy Silverado LTZ I absolutely love the way it rides, but have had nothing but one issue after another. Our list of 7 known complaints reported by owners can help you fix your 2015 Chevrolet Silverado 1500. Our summer sale is heating up with 25% off your entire purchase. Reply PJ says: If the 14 days have gone by since your purchase, unfortunately we can’t offer you a refund but an exchange option is available. Will need to remove screen assembly and back cover to view type. Absolutely no refunds will be processed after the 14th day.To be eligible for a return for refund, your item must be unused (if new) and in the same condition that you received it. Get reliability information for the 2015 Chevrolet Silverado 1500 from Consumer Reports, which combines extensive survey data and expert technical knowledge. It’s responsible to run most every component. So far, so good, Unfortunately, the item I had ordered was not the correct part needed. Your input is very much appreciated. No reimbursements will be given. You must contact our Support department before the end of the 13th day after your purchase date to receive your return label. When something starts malfunctioning, it can be a simple nuisance or complete mechanical failure. ONLY all "new parts" are subject to a 14 day return for refund policy (See below). This seems ridiculous for a brand new car to already have this problem. I tried disconnecting the battery and reconnecting the battery, all the fuses look great. All new parts are covered by our FRP 90 day exchange guarantee starting from the day the customer receives their item in addition to the manufacturers stated warranty. We do not provide any recommendations for repairs outside of our own professional services. This part will fix any of the following problems: Cracked or shattered touchscreen; Dents in touchscreen; Scratches or light marks in touchscreen; Faded finish or finger marks in touchscreen; No touch response when tapping or touching touchscreen with finger; Black or blank screen; Scrambled display You will need to dissassemble your screen assmeblu to know what type is being used. Why would you not show the part that makes people the most nervous, ya know actually REPLACING THE SCREEN??? If you are an international customer (this includes Canada, Mexico, PR, HI), our system will not generate a return label because your address is classified as International by USPS, who generates all return labels. We only replace items if they are received defective or damaged. They do make it very clear, I just didn’t read. In fact, I prefer not to go the the selling dealer back home. That is, unless you stick with the factory systems that were designed for your vehicle, and we have your … I know several of the 2014s had issues way back and there was an update to fix the bugs. Get reliability information for the 2015 Chevrolet Silverado 1500 from Consumer Reports, which combines extensive survey data and expert technical knowledge. If you need to exchange an item for an identical item, please send us an email to sales@factoryradioparts.com. They quickly sent me a return label and told me the correct part I needed. Problem with your 2015 Chevrolet Silverado 1500? Once I installed the screen I worked perfect and looked perfect and was easy to install. You will be responsible for any shipping costs associated with returning your order. The truck fixed itself the first time my radio flaked out, and the dealership was unable to replicate it. model 2002-15 silverado, sierra, 2004-09 kodiak c4500-c5500, topkick c4500-c5500, 2006-15 express, savana. home screen. Unfortunately, sale items cannot be refunded. Compare the Silverado to its main competitors below: 2020 Chevy Silverado 1500 vs. GMC Sierra 1500 2020… Read More. We will also notify you of the approval or rejection of your refund.If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment; typically within 7-10 business days. ... My 2015 Silverado 1500 (48k miles) just started acting as you describe. If you actually watch the video, at marker 1:38 it shows how to use a razor blade to separate the touchscreen from the lcd! Had to have it towed in. I’ve only owned this truck since April last year and it has done this 3 times already. Many aftermarket systems often create more headaches than solutions. Some common problems with these displays are the following: Cracked Digitizer Worn Screen Black Screen Upon Start-up SERVICES Full Replacement - Select this option and we will send you a fully refurbished display. Absolutely no refunds after 14 days of receipt of order. Learn more about the 2015 Chevrolet Silverado 1500. Take it to the dealer, ask them to plug it in and see if there is an update. Also is this a fairly easy installation. MVI is proud to offer the Work Truck Factory 8″ MyLink Screen Upgrade with OPTIONAL GM Factory Navigation System and Apple CarPlay + Android Auto for your 2014 – 2018 Chevrolet Truck!